Privacy Policy for Eco-Diamond.co.uk
Effective Date: [September 2024]
Welcome to Eco-Diamond.co.uk. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website.
1. Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information: Name, email address, phone number, and postal address when you place an order, contact us, or subscribe to our newsletter.
Transaction Information: Details about the products or services you purchase from us, including payment information.
Technical Information: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
Communication Information: Content of your communications with us, including customer service interactions and feedback.
2. How We Use Your Information
We use your personal data for the following purposes:
To Process Orders: Manage and fulfill your orders, including payment processing and delivery.
To Improve Our Services: Analyze your usage of our website to enhance functionality and user experience.
To Communicate with You: Send you updates about your orders, respond to your inquiries, and provide information about products, services, and promotions.
To Comply with Legal Obligations: Fulfill legal and regulatory requirements and protect our rights and interests.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfill our contract with you, such as processing orders and delivering products.
Legitimate Interests: To improve our services, manage our website, and communicate with you effectively.
Consent: When you opt-in to receive marketing communications or consent to the use of cookies.
Legal Obligations: To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your personal data with:
Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering orders.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations and resolve disputes. Once the data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete personal data.
Erasure: Request the deletion of your personal data, subject to legal and contractual obligations.
Restriction: Limit the processing of your personal data in certain circumstances.
Objection: Object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
Data Portability: Request a copy of your data in a commonly used format for transfer to another organization.
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies
For information on how we use cookies and similar technologies, please refer to our [Cookie Policy].
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Eco-Diamond.co.uk
62 Prospect House, Tong Street, Bradford, BD4 9LX
[email protected]
Thank you for trusting Eco-Diamond.co.uk with your personal information.